SUPPORT
Products
What's included when I purchase a LUT pack or preset pack?
Do your products work with both photo and video?
What's the difference between the LUT Pack and the SFX Pack?
Orders
How do I complete my purchase?
Can I buy a product as a gift for someone else?
Do you offer company or team licenses?
Downloads
How do I download my files after purchase?
I didn't receive my download email — what do I do?
Can I re-download my files if I lose them?
Licensing
Can I use your products in commercial projects?
Can I use your products for paid client work?
Can I use your assets inside a template I'm building?
Can I transfer my license to someone else?
Can I use my license on multiple computers?
Can I share, resell, or redistribute your products?
Refunds
What is your refund policy?
Why are all sales final?
Compatibility
Which editing software are your LUTs compatible with?
Do your LUTs work on mobile apps?
Support
How do I contact support?
How long does it take to hear back?
Travel Guides
What's included in a Travel Guide?
Are Travel Guides updated after purchase?
Future Products
Will there be future updates to products I've already purchased?
What's coming next?
Can I request a new LUT pack or location?